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July 2011
If we open our shops each day, and wait for someone to
break down and call us, we are feeding our competition.
We need to constantly review the types of services that we
offer, what the manufacture recommends, and make the
decision as to whether we are in the business of “fixing”
vehicles, or “Repairing and maintaining” vehicles.
If you do not perform preventative maintenance, services
based on scheduled manufactured intervals, I guarantee
someone else is.
Just like our inventories, our service offer inventories must be reviewed and adjusted on a regular basis.
When was the last time you gave your Service Menu a tune-up? How about your service equipment? When was the last upgrade? What new equipment is available? What type of technology is available?
Vehicles are becoming more and more sophisticated and so should we. If we don't, your big accomplishment will be “Feeding your Competition
Schneiderman Consulting Group LLC specializes in training, organizational development, and business structure, that is tailored to the Automotive Service/Tire dealers. We use the potential of your business to develop the strategies and behaviors necessary for success in today's market.
SCG
3620 Pelham Rd #390, Greenville, SC 29615-5044
Phone: 864-979-4383
SCG@SCGconsultinggroup.com
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