The Americans with Disabilities Act (ADA) has specific requirements for transaction counters to ensure accessibility for people with disabilities. Here are the key points:
Counter Height: Accessible Portion: At least one portion of the counter must be 36 inches long and no higher than 36 inches above the floor. This allows people in wheelchairs to reach the counter surface. Entire Counter: If the entire counter is less than 36 inches long, the maximum height should be 36 inches.
Clear Floor Space: Parallel Approach: A clear floor space of at least 30 inches by 48 inches must be provided for a parallel approach to the accessible portion of the counter.
Forward Approach: If the counter is designed for a forward approach, knee and toe clearance must be provided under the counter, and a clear floor space must be positioned for a forward approach.
Additional Considerations:
Signage: Clear signage should be used to identify the accessible counter.
Lighting: Adequate lighting should be provided to illuminate the counter and the clear floor space. Obstructions: Avoid placing obstructions, such as chairs or displays, in the clear floor space.
It's important to note that specific ADA requirements can vary depending on the type of business and the location.
For detailed information and guidance, consult the ADA Standards for Accessible Design or consult with an accessibility expert. By adhering to these guidelines, you can ensure that your transaction counters are accessible to all customers, regardless of their abilities.
